{"id":16808,"date":"2024-08-09T23:54:20","date_gmt":"2024-08-09T23:54:20","guid":{"rendered":"https:\/\/www.popularbank.com.pa\/?page_id=16808"},"modified":"2026-02-04T19:53:31","modified_gmt":"2026-02-04T19:53:31","slug":"servicios-reclamaciones","status":"publish","type":"page","link":"https:\/\/www.popularbank.com.pa\/?page_id=16808","title":{"rendered":"Servicios &#8211; Reclamaciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16808\" class=\"elementor elementor-16808\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0b7ab1 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"c0b7ab1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5458f51\" data-id=\"5458f51\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8860b23 elementor-absolute elementor-widget elementor-widget-heading\" data-id=\"8860b23\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">RECLAMACIONES<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-138e71b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"138e71b6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b1fd8b0\" data-id=\"4b1fd8b0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b085844 elementor-widget elementor-widget-heading\" data-id=\"b085844\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reclamaciones<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7c342b elementor-widget elementor-widget-text-editor\" data-id=\"2a7c342b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p align=\"justify\">En caso de inconformidad con nuestra respuesta, puede presentar su reclamo ante la Superintendencia de Bancos de Panam\u00e1 a trav\u00e9s del<span>\u00a0<\/span><a target=\"_blank\" href=\"https:\/\/at06.sbancos.gob.pa\/sistemareclamos\/account\/login.aspx\" rel=\"noopener\">Servicio de Atenci\u00f3n al Cliente Bancario.<\/a><\/p><form name=\"aspnetForm\" method=\"post\" action=\"https:\/\/www.popularbank.com.pa\/Portal\/Contactar.aspx\" onsubmit=\"javascript:return WebForm_OnSubmit();\" id=\"aspnetForm\"><div id=\"ctl00_ContentPlaceHolder1_pnlFormulario\"><\/div><\/form>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b0549b elementor-widget elementor-widget-shortcode\" data-id=\"9b0549b\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><style>#sp-ea-6107 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-6107.sp-easy-accordion>.sp-ea-single {border: 1px solid #e2e2e2; }#sp-ea-6107.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #003b7a;}#sp-ea-6107.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #ffffff; color: #444;}#sp-ea-6107.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-6107.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon.fa { float: left; color: #444;font-size: 14px;}<\/style><div id=\"sp-ea-6107\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"fa-minus\" data-col-icon=\"fa-plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse61070 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-plus\"><\/i> Pasos para una Reclamaci\u00f3n correcta Tarjetas de Cr\u00e9dito<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse61070\" data-parent=#sp-ea-6107><div class=\"ea-body\"><p>1. El cliente presenta una reclamaci\u00f3n formal por escrito al representante de la oficina de Banco Popular Dominicano.<\/p>\n<p>2. El representante capturar\u00e1 la reclamaci\u00f3n en el sistema y le indicar\u00e1 al cliente el n\u00famero de solicitud y el tiempo estimado de soluci\u00f3n.<\/p>\n<p>3. El representante debe entregar al cliente copia del formulario de reclamaci\u00f3n, numerado, firmado y sellado por el banco.<\/p>\n<p>4. Al concluir el plazo asignado, el cliente debe recibir una respuesta por escrito del banco, en un tiempo no mayor a 30 d\u00edas de calendario, luego de recibida la reclamaci\u00f3n.<\/p>\n<p>5. En caso de inconformidad con la respuesta recibida; usted conserva el derecho de presentar la reclamaci\u00f3n ante la Superintendencia de Bancos de Panam\u00e1, a trav\u00e9s del Servicio de Atenci\u00f3n al Cliente Bancario o contactando en: Avenida Samuel Lewis, P.H. Plaza Canaima, planta baja, Panam\u00e1, Rep\u00fablica de Panam\u00e1 \u2013 Tels.: (507)506-7800 \/ (507)506-7900, Apartado postal 0832-2397, W.T.C. Panam\u00e1, Rep\u00fablica de Panam\u00e1 \u2013 www.superbancos.gob.pa \u2013 email:\u00a0atencionalcliente@superbancos.gob.pa<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2022\/06\/tarjetasvarias-300x54.jpg\" alt=\"\" width=\"300\" height=\"54\" class=\"size-medium wp-image-6108 aligncenter\" srcset=\"https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2022\/06\/tarjetasvarias-300x54.jpg 300w, https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2022\/06\/tarjetasvarias-768x137.jpg 768w, https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2022\/06\/tarjetasvarias.jpg 986w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88ccefa elementor-widget elementor-widget-text-editor\" data-id=\"88ccefa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p align=\"justify\"><a href=\"\/wp-content\/uploads\/2022\/06\/Carta-de-Reclamacion-de-Tarjeta-de-Credito.pdf\" target=\"_blank\" rel=\"noopener\" style=\"font-size: inherit; font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); background-color: #ffffff;\"><strong>&gt;Descargar formulario de reclamaci\u00f3n de transacciones en Tarjetas de Cr\u00e9dito.<\/strong><\/a><\/p><form name=\"aspnetForm\" method=\"post\" action=\"https:\/\/www.popularbank.com.pa\/Portal\/Contactar.aspx\" onsubmit=\"javascript:return WebForm_OnSubmit();\" id=\"aspnetForm\"><div id=\"ctl00_ContentPlaceHolder1_pnlFormulario\"><p align=\"justify\"><a href=\"\/wp-content\/uploads\/2022\/06\/Formulario-Formalizacion-de-Reclamacion-Tarjeta-de-Credito.pdf\" target=\"_blank\" rel=\"noopener\"><strong>&gt;Descargar formulario formalizaci\u00f3n de reclamaci\u00f3n de Tarjeta de Cr\u00e9dito.<\/strong><\/a><\/p><p align=\"justify\"><\/p><\/div><\/form><p align=\"justify\"><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cf1d6e elementor-widget elementor-widget-shortcode\" data-id=\"7cf1d6e\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><style>#sp-ea-8628 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-8628.sp-easy-accordion>.sp-ea-single {border: 1px solid #e2e2e2; }#sp-ea-8628.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #003b7a;}#sp-ea-8628.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #ffffff; color: #444;}#sp-ea-8628.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-8628.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon.fa { float: left; color: #444;font-size: 14px;}<\/style><div id=\"sp-ea-8628\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"fa-minus\" data-col-icon=\"fa-plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse86280 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-plus\"><\/i> \u00bfC\u00f3mo presentar un reclamo, sobre productos y servicios?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse86280\" data-parent=#sp-ea-8628><div class=\"ea-body\"><p>1. El cliente puede presentar su reclamaci\u00f3n a trav\u00e9s del correo <a href=\"mailto:solicituddeservicio@popularbank.com.pa\">solicituddeservicio@popularbank.com.pa<\/a>\u00a0adjuntando el formulario \u201cReclamaci\u00f3n de Otros productos y servicios, debidamente completado y firmado; el cual podr\u00e1 tener acceso r\u00e1pido, en nuestro sitio web, en la secci\u00f3n Reclamaciones localizado en el men\u00fa inferior derecho.<\/p>\n<p>2. El representante de servicio recibe la reclamaci\u00f3n y la dirige al departamento de atenci\u00f3n correspondiente.<\/p>\n<p>3. El representante har\u00e1 llegar un acuse de recibo de la reclamaci\u00f3n, que garantiza que el Banco, posee su solicitud, la cual est\u00e1 sujeto a revisi\u00f3n y an\u00e1lisis.<\/p>\n<p>4. El representante, le har\u00e1 llegar la promesa de servicio, la cual indica el n\u00famero de tr\u00e1mite, tipolog\u00eda de la reclamaci\u00f3n, nombre de la persona que est\u00e1 atendiendo la reclamaci\u00f3n y el tiempo estimado de resoluci\u00f3n.<\/p>\n<p>5. Al concluir el plazo asignado, el cliente debe recibir una respuesta (conclusi\u00f3n) por escrito del banco, en un tiempo no mayor a 30 d\u00edas de calendario, luego de recibida la reclamaci\u00f3n.<\/p>\n<p>6. En caso de inconformidad con la respuesta recibida; usted conserva el derecho de presentar la reclamaci\u00f3n ante la Superintendencia de Bancos de Panam\u00e1, la cual podr\u00e1 contactar en: Avenida Samuel Lewis, P.H. Plaza Canaima, planta baja, Panam\u00e1, Rep\u00fablica de Panam\u00e1 \u2013 Tels.: (507)506-7800 \/ (507)506-7900, Apartado postal 0832-2397, W.T.C.Panam\u00e1, Rep\u00fablica de Panam\u00e1 \u2013 www.superbancos.gob.pa \u2013 email: <a href=\"mailto:atencionalcliente@superbancos.gob.pa\">atencionalcliente@superbancos.gob.pa<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-362c6e1 elementor-widget elementor-widget-text-editor\" data-id=\"362c6e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form name=\"aspnetForm\" method=\"post\" action=\"https:\/\/www.popularbank.com.pa\/Portal\/Contactar.aspx\" onsubmit=\"javascript:return WebForm_OnSubmit();\" id=\"aspnetForm\"><div id=\"ctl00_ContentPlaceHolder1_pnlFormulario\"><p align=\"justify\"><a href=\"\/wp-content\/uploads\/2022\/06\/Formulario-Formalizacion-de-Reclamacion.pdf\" target=\"_blank\" rel=\"noopener\"><strong>&gt;Descargar formulario de reclamaci\u00f3n de otros productos y servicios.<\/strong><\/a><\/p><\/div><\/form><p align=\"justify\"><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-452fea4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"452fea4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-17713e2\" data-id=\"17713e2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a42767e elementor-widget elementor-widget-text-editor\" data-id=\"a42767e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Sobre Nosotros<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7fb468 elementor-widget elementor-widget-text-editor\" data-id=\"f7fb468\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>C\u00f3digo Swift:<\/strong> BPDOPAPA<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-988fd19 elementor-widget elementor-widget-text-editor\" data-id=\"988fd19\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Direcci\u00f3n<\/strong>:<br \/>Ave. Aquilino de la Guardia Cl. 47E<br \/>Torre Banco General Piso # 20<br \/>Apartado Postal 0816-00265<br \/>Panam\u00e1, Rep. de Panam\u00e1<\/p><p>Tel\u00e9fono: (507)297-4100 <br \/>Rep\u00fablica de Panam\u00e1<\/p><p><strong>E.Mail:<\/strong><br \/><a href=\"mailto:contactenos@popularbank.com.pa\">contactenos@popularbank.com.pa<\/a><span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b446a5b elementor-widget elementor-widget-text-editor\" data-id=\"b446a5b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.superbancos.gob.pa\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2023\/06\/Pieza_graifica_lineal_Blanco_2.png\" alt=\"\" width=\"151\" height=\"150\" class=\"size-full wp-image-14151 aligncenter\" \/><\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-65f5309\" data-id=\"65f5309\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e41751 elementor-widget elementor-widget-text-editor\" data-id=\"5e41751\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Popular Bank<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e533ce elementor-widget elementor-widget-text-editor\" data-id=\"4e533ce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li><a href=\"?page_id=7569\">Publicaciones Institucionales<\/a><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d257f18 elementor-widget elementor-widget-text-editor\" data-id=\"d257f18\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Entidades relacionadas<\/p><p><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a463fc elementor-widget elementor-widget-text-editor\" data-id=\"7a463fc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul id=\"menu-footer-menu-entidades\" class=\"menu\" style=\"color: #ffffff;\">\n \t<li id=\"menu-item-7352\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7352\"><a href=\"https:\/\/www.grupopopular.com\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">Grupo Popular<\/a><\/li>\n \t<li id=\"menu-item-7341\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7341\"><a href=\"https:\/\/www.popularenlinea.com\/pyme\/Paginas\/Home.aspx\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">Banco Popular Dominicano, S.A.<\/a><\/li>\n \t<li id=\"menu-item-7342\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7342\"><a href=\"https:\/\/afppopular.com.do\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">AFP Popular, S.A.<\/a><\/li>\n \t<li id=\"menu-item-7343\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7343\"><a href=\"https:\/\/inversionespopular.com.do\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">Inversiones Popular, S.A.<\/a><\/li>\n \t<li id=\"menu-item-7351\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7351\"><a href=\"http:\/\/www.afipopular.com.do\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">AFI Popular<\/a><\/li>\n \t<li id=\"menu-item-7344\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7344\"><a href=\"https:\/\/www.fiduciariapopular.do\/app\/do\/frontpage.aspx\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">Fiduciaria Popular, S.A.<\/a><\/li>\n \t<li id=\"menu-item-7347\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-7347\"><a href=\"https:\/\/www.azul.com.do\/Pages\/es\/default.aspx\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">Servicios Digitales Popular, S.A.<\/a>\n<ul class=\"sub-menu\">\n \t<li id=\"menu-item-7350\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7350\"><a href=\"http:\/\/www.avance.com.do\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">AVANCE<\/a><\/li>\n<\/ul>\n<\/li>\n \t<li id=\"menu-item-7346\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7346\"><a href=\"https:\/\/qik.com.do\/\" target=\"_blank\" rel=\"noopener\">Qik Banco Digital Dominicano<\/a><\/li>\n \t<li><a href=\"https:\/\/grupopopular.com\/Filiales\/Pages\/Infocentro.aspx\" target=\"_blank\" rel=\"noopener\">Infocentro Popular, S.A.<\/a><\/li>\n \t<li id=\"menu-item-7348\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7348\"><a href=\"https:\/\/abre.com.do\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">ABRE \u2013 Gesti\u00f3n de Bienes<\/a><\/li>\n \t<li id=\"menu-item-7349\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7349\"><a href=\"http:\/\/fundacionpopular.org\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">Fundaci\u00f3n Popular<\/a><\/li>\n \t<li id=\"menu-item-7349\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7349\"><a href=\"https:\/\/gcs-international.com\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">GCS International<\/a><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ce2786c\" data-id=\"ce2786c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28deb33 elementor-widget elementor-widget-text-editor\" data-id=\"28deb33\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Informaciones<\/p><p><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-260358f elementor-widget elementor-widget-text-editor\" data-id=\"260358f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul id=\"menu-footer-menu\" class=\"menu\"><li id=\"menu-item-5922\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5922\"><a href=\"?page_id=5137\">Tarifario de Servicios<\/a><\/li><li id=\"menu-item-5930\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5930\"><a href=\"?page_id=5154\">\u00a1Proteja sus datos!<\/a><\/li><li id=\"menu-item-5931\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5931\"><a href=\"?page_id=5160\">D\u00edas de Fiesta Nacional en Panam\u00e1<\/a><\/li><li id=\"menu-item-5927\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5927\"><a href=\"?page_id=5166\">FATCA<\/a><\/li><li><a href=\"?page_id=13297\">Common Reporting Standard<\/a><\/li><li><a href=\"?page_id=5171\">Tutoriales Banca Digital<\/a><\/li><li id=\"menu-item-7389\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-7389\"><a href=\"?page_id=5176\">Formularios<\/a><\/li><li id=\"menu-item-5925\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5925\"><a href=\"?page_id=5185\">Gobierno Corporativo<\/a><\/li><li id=\"menu-item-5923\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5923\"><a href=\"?page_id=4336\">Con\u00f3cenos<\/a><\/li><li id=\"menu-item-5971\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5971\"><a href=\"?page_id=5965\">Preguntas Frecuentes<\/a><\/li><li id=\"menu-item-6883\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6883\"><a href=\"?page_id=6095\">Reclamaciones<\/a><\/li><li id=\"menu-item-5971\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5971\"><a href=\"https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2026\/02\/Contrato-de-Productos-y-Servicios-Bancarios-Persona-Natural.pdf\" target=\"_blank\" rel=\"noopener\">T\u00e9rminos y Condiciones de Productos y Servicios &#8211; Banca Personal<\/a><\/li><li id=\"menu-item-6883\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6883\"><a href=\"https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2026\/02\/Contrato-de-Productos-y-Servicios-Bancarios-Persona-Juridica.pdf\" target=\"_blank\" rel=\"noopener\">T\u00e9rminos y Condiciones de Productos y Servicios &#8211; Banca Empresarial<\/a><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2582d03 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2582d03\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e13f4f\" data-id=\"4e13f4f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7c6f95 elementor-widget elementor-widget-text-editor\" data-id=\"c7c6f95\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\"><a href=\"?page_id=8185\">Aviso legal y condiciones de uso<\/a> \u00a0 |\u00a0 \u00a0<a href=\"?page_id=5932\">Pol\u00edticas de Cookies<\/a>\u00a0 \u00a0|\u00a0 \u00a0<a href=\"?page_id=13531\">Aviso de Privacidad<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e45fde6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e45fde6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5915465\" data-id=\"5915465\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd34df7 elementor-widget elementor-widget-heading\" data-id=\"dd34df7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">POPULAR BANK, LTD. PANAM\u00c1, REP\u00daBLICA DE PANAM\u00c1. | FILIAL DEL GRUPO POPULAR, S.A.<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RECLAMACIONES Reclamaciones En caso de inconformidad con nuestra respuesta, puede presentar su reclamo ante la Superintendencia de Bancos de Panam\u00e1 a trav\u00e9s del\u00a0Servicio de Atenci\u00f3n al Cliente Bancario. &gt;Descargar formulario de reclamaci\u00f3n de transacciones en Tarjetas de Cr\u00e9dito. &gt;Descargar formulario formalizaci\u00f3n de reclamaci\u00f3n de Tarjeta de Cr\u00e9dito. &gt;Descargar formulario de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"footnotes":""},"class_list":["post-16808","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=\/wp\/v2\/pages\/16808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16808"}],"version-history":[{"count":7,"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=\/wp\/v2\/pages\/16808\/revisions"}],"predecessor-version":[{"id":19514,"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=\/wp\/v2\/pages\/16808\/revisions\/19514"}],"wp:attachment":[{"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}