{"id":11074,"date":"2022-11-25T23:37:07","date_gmt":"2022-11-25T23:37:07","guid":{"rendered":"https:\/\/www.dgpanama.net\/?page_id=11074"},"modified":"2026-02-05T14:20:58","modified_gmt":"2026-02-05T14:20:58","slug":"claims","status":"publish","type":"page","link":"https:\/\/www.popularbank.com.pa\/?page_id=11074&lang=en","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11074\" class=\"elementor elementor-11074\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0b7ab1 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"c0b7ab1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5458f51\" data-id=\"5458f51\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8860b23 elementor-absolute elementor-widget elementor-widget-heading\" data-id=\"8860b23\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">COMPLAINTS<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-138e71b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"138e71b6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b1fd8b0\" data-id=\"4b1fd8b0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b085844 elementor-widget elementor-widget-heading\" data-id=\"b085844\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7c342b elementor-widget elementor-widget-text-editor\" data-id=\"2a7c342b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>In case of disagreement with our response, you can submit your claim to the Superintendence of Banks of Panam\u00e1 through the <a href=\"https:\/\/at06.sbancos.gob.pa\/sistemareclamos\/account\/login.aspx\"><strong>Banking Customer Attention Service.<\/strong><\/a><\/p><form name=\"aspnetForm\" method=\"post\" action=\"https:\/\/www.popularbank.com.pa\/Portal\/Contactar.aspx\" onsubmit=\"javascript:return WebForm_OnSubmit();\" id=\"aspnetForm\"><div id=\"ctl00_ContentPlaceHolder1_pnlFormulario\"><\/div><\/form>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b0549b elementor-widget elementor-widget-shortcode\" data-id=\"9b0549b\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><style>#sp-ea-11525 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-11525.sp-easy-accordion>.sp-ea-single {border: 1px solid #e2e2e2; }#sp-ea-11525.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #003b7a;}#sp-ea-11525.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #ffffff; color: #444;}#sp-ea-11525.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-11525.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon.fa { float: left; color: #444;font-size: 14px;}<\/style><div id=\"sp-ea-11525\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"fa-minus\" data-col-icon=\"fa-plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse115250 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-plus\"><\/i> Steps for a correct Claim Credit Cards<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse115250\" data-parent=#sp-ea-11525><div class=\"ea-body\"><ol>\n<li>The customer submits a formal claim in writing to the representative of Banco Popular Dominicano office.<\/li>\n<li>The representative will enter the claim in the system and will indicate to the client the request number and the estimated solution time.<\/li>\n<li>The representative must give the customer a copy of the claim form, numbered, signed, and stamped by the bank.<\/li>\n<li>At the end of the assigned term, the client must receive a written response from the bank, in a time not greater than 30 calendar days, after receiving the claim.<\/li>\n<li>In case of disagreement with the response received, you retain the right to file a claim with the Superintendency of Banks of Panam\u00e1, through the Banking Customer Service or by contacting: Samuel Lewis Ave., P.H. Plaza Canaima, ground floor, Panam\u00e1, Republic of Panam\u00e1 \u2013 Phones: (507)506-7800 \/ (507)506-7900, P.O. Box 0832-2397, W.T.C. Panam\u00e1, Republic of Panam\u00e1 \u2013 www.superbancos.gob.pa \u2013 email: <a href=\"mailto:atencionalcliente@superbancos.gob.pa\"><strong>atencionalcliente@superbancos.gob.pa<\/strong><\/a><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2022\/06\/tarjetasvarias-300x54.jpg\" alt=\"\" width=\"300\" height=\"54\" class=\"size-medium wp-image-6108 aligncenter\" srcset=\"https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2022\/06\/tarjetasvarias-300x54.jpg 300w, https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2022\/06\/tarjetasvarias-768x137.jpg 768w, https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2022\/06\/tarjetasvarias.jpg 986w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88ccefa elementor-widget elementor-widget-text-editor\" data-id=\"88ccefa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p align=\"justify\"><a href=\"\/wp-content\/uploads\/2022\/06\/Carta-de-Reclamacion-de-Tarjeta-de-Credito.pdf\" target=\"_blank\" rel=\"noopener\" style=\"font-size: inherit; font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); background-color: #ffffff;\"><strong>&gt;Download credit card transaction complaint form.<\/strong><\/a><\/p><form name=\"aspnetForm\" method=\"post\" action=\"https:\/\/www.popularbank.com.pa\/Portal\/Contactar.aspx\" onsubmit=\"javascript:return WebForm_OnSubmit();\" id=\"aspnetForm\"><div id=\"ctl00_ContentPlaceHolder1_pnlFormulario\"><p align=\"justify\"><a href=\"\/wp-content\/uploads\/2022\/06\/Formulario-Formalizacion-de-Reclamacion-Tarjeta-de-Credito.pdf\" target=\"_blank\" rel=\"noopener\"><strong>&gt;Download Credit Card complaint formalization form.<\/strong><\/a><\/p><p align=\"justify\"><\/p><\/div><\/form><p align=\"justify\"><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cf1d6e elementor-widget elementor-widget-shortcode\" data-id=\"7cf1d6e\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><style>#sp-ea-11526 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-11526.sp-easy-accordion>.sp-ea-single {border: 1px solid #e2e2e2; }#sp-ea-11526.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #003b7a;}#sp-ea-11526.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #ffffff; color: #444;}#sp-ea-11526.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-11526.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon.fa { float: left; color: #444;font-size: 14px;}<\/style><div id=\"sp-ea-11526\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"fa-minus\" data-col-icon=\"fa-plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" data-sptoggle=\"spcollapse\" data-sptarget=#collapse115260 href=\"javascript:void(0)\"  aria-expanded=\"false\"><i class=\"ea-expand-icon fa fa-plus\"><\/i> How to file a claim about products and services?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse115260\" data-parent=#sp-ea-11526><div class=\"ea-body\"><ol>\n<li>The client can present his claim through the email <a href=\"mailto:solicituddeservicio@popularbank.com.pa\">solicituddeservicio@popularbank.com.pa<\/a> attaching the form \u201cClaim for Other products and services\u201d, duly completed, and signed, which can be quickly accessed, on our website, in the Claims section located in the lower right menu.<\/li>\n<li>The service representative receives the claim and directs it to the corresponding service department.<\/li>\n<li>The representative will send an acknowledgment of receipt of the claim, which guarantees that the Bank has your request, which is subject to review and analysis.<\/li>\n<li>The representative will send you the service promise, which indicates the procedure number, type of claim, name of the person who is dealing with the claim, and the estimated resolution time.<\/li>\n<li>At the end of the assigned term, the client must receive a written response (conclusion) from the Bank, in a time not greater than 30 calendar days, after receiving the claim.<\/li>\n<li>In case of disagreement with the response received; you hold the right to file a claim with the Superintendence of Banks of Panam\u00e1, which you can contact at: Samuel Lewis Ave., P.H. Plaza Canaima, ground floor, Panam\u00e1, Republic of Panam\u00e1 \u2013 Phones: (507)506-7800 \/ (507)506-7900, P.O. Box 0832-2397, W.T.C. Panam\u00e1, Republic of Panam\u00e1 \u2013 www.superbancos.gob.pa \u2013 email: <strong><u>atencionalcliente@superbancos.gob.pa<\/u><\/strong><\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-362c6e1 elementor-widget elementor-widget-text-editor\" data-id=\"362c6e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form name=\"aspnetForm\" method=\"post\" action=\"https:\/\/www.popularbank.com.pa\/Portal\/Contactar.aspx\" onsubmit=\"javascript:return WebForm_OnSubmit();\" id=\"aspnetForm\"><div id=\"ctl00_ContentPlaceHolder1_pnlFormulario\"><p align=\"justify\"><a href=\"\/wp-content\/uploads\/2022\/06\/Formulario-Formalizacion-de-Reclamacion.pdf\" target=\"_blank\" rel=\"noopener\"><strong>&gt;Download comlaint form for other products and services.<\/strong><\/a><\/p><\/div><\/form><p align=\"justify\"><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1dcfe52 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1dcfe52\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6fb70fc\" data-id=\"6fb70fc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c8eda3 elementor-widget elementor-widget-text-editor\" data-id=\"6c8eda3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>About us<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f02d0f elementor-widget elementor-widget-text-editor\" data-id=\"7f02d0f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Swift code:<\/strong> BPDOPAPA<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a248536 elementor-widget elementor-widget-text-editor\" data-id=\"a248536\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Physical Address<\/strong>:<br \/><span>Aquilino de la Guardia Ave. 47E St.<\/span><br \/>Banco General Tower Floor # 20<\/p><p>P.O. Box 0816-00265<br \/>Panam\u00e1, Rep. of Panam\u00e1<\/p><p>Telephone System: (507)297-4100<br \/>Republic of Panam\u00e1<\/p><p><strong>E.Mail:<\/strong><br \/><a href=\"mailto:contactenos@popularbank.com.pa\">contactenos@popularbank.com.pa<\/a><span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d996360 elementor-widget elementor-widget-text-editor\" data-id=\"d996360\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.superbancos.gob.pa\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2023\/06\/Pieza_graifica_lineal_Blanco_2.png\" alt=\"\" width=\"151\" height=\"150\" class=\"size-full wp-image-14151 aligncenter\" \/><\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9dd9f9c\" data-id=\"9dd9f9c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-acb319d elementor-widget elementor-widget-text-editor\" data-id=\"acb319d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Popular Bank<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cbfee3 elementor-widget elementor-widget-text-editor\" data-id=\"2cbfee3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li><a href=\"?page_id=10983&amp;lang=en\">Institutional Publications<\/a><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22bd914 elementor-widget elementor-widget-text-editor\" data-id=\"22bd914\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span>Related Entities<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7bae79 elementor-widget elementor-widget-text-editor\" data-id=\"c7bae79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul id=\"menu-footer-menu-entidades\" class=\"menu\" style=\"color: #ffffff;\">\n \t<li id=\"menu-item-7352\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7352\"><a href=\"https:\/\/www.grupopopular.com\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">Grupo Popular<\/a><\/li>\n \t<li id=\"menu-item-7341\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7341\"><a href=\"https:\/\/www.popularenlinea.com\/pyme\/Paginas\/Home.aspx\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">Banco Popular Dominicano, S.A.<\/a><\/li>\n \t<li id=\"menu-item-7342\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7342\"><a href=\"https:\/\/afppopular.com.do\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">AFP Popular, S.A.<\/a><\/li>\n \t<li id=\"menu-item-7343\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7343\"><a href=\"https:\/\/inversionespopular.com.do\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">Inversiones Popular, S.A.<\/a><\/li>\n \t<li id=\"menu-item-7351\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7351\"><a href=\"http:\/\/www.afipopular.com.do\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">AFI Popular<\/a><\/li>\n \t<li id=\"menu-item-7344\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7344\"><a href=\"https:\/\/www.fiduciariapopular.do\/app\/do\/frontpage.aspx\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">Fiduciaria Popular, S.A.<\/a><\/li>\n \t<li id=\"menu-item-7347\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-7347\"><a href=\"https:\/\/www.azul.com.do\/Pages\/es\/default.aspx\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">Servicios Digitales Popular, S.A.<\/a>\n<ul class=\"sub-menu\">\n \t<li id=\"menu-item-7350\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7350\"><a href=\"http:\/\/www.avance.com.do\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">AVANCE<\/a><\/li>\n<\/ul>\n<\/li>\n \t<li id=\"menu-item-7346\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7346\"><a href=\"https:\/\/qik.com.do\/\" target=\"_blank\" rel=\"noopener\">Qik Banco Digital Dominicano<\/a><\/li>\n \t<li><a href=\"https:\/\/grupopopular.com\/Filiales\/Pages\/Infocentro.aspx\" target=\"_blank\" rel=\"noopener\">Infocentro Popular, S.A.<\/a><\/li>\n \t<li id=\"menu-item-7348\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7348\"><a href=\"https:\/\/abre.com.do\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">ABRE \u2013 Gesti\u00f3n de Bienes<\/a><\/li>\n \t<li id=\"menu-item-7349\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7349\"><a href=\"http:\/\/fundacionpopular.org\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">Fundaci\u00f3n Popular<\/a><\/li>\n \t<li id=\"menu-item-7349\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-7349\"><a href=\"https:\/\/gcs-international.com\/\" style=\"transition-property: all;\" target=\"_blank\" rel=\"noopener\">GCS International<\/a><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-82c738c\" data-id=\"82c738c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d8fd093 elementor-widget elementor-widget-text-editor\" data-id=\"d8fd093\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Informations<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1195fb6 elementor-widget elementor-widget-text-editor\" data-id=\"1195fb6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul id=\"menu-footer-menu\" class=\"menu\"><li id=\"menu-item-5922\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5922\"><a href=\"?page_id=10886&amp;lang=en\">Services Terms and Conditions Tariff<\/a><\/li><li id=\"menu-item-5930\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5930\"><a href=\"?page_id=10913&amp;lang=en\">Protect you Data!<\/a><\/li><li id=\"menu-item-5931\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5931\"><a href=\"?page_id=10955&amp;lang=en\">Holidays in Panam\u00e1<\/a><\/li><li id=\"menu-item-5927\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5927\"><a href=\"?page_id=10921&amp;lang=en\">FATCA<\/a><\/li><li><a href=\"?page_id=13772&amp;lang=en\">Common Reporting Standard<\/a><\/li><li id=\"menu-item-5928\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5928\"><a href=\"?page_id=11087&amp;lang=en\">Digital Banking Tutorials<\/a><\/li><li id=\"menu-item-7389\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-7389\"><a href=\"?page_id=11079&amp;lang=en\">Application Forms<\/a><\/li><li id=\"menu-item-5925\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5925\"><a href=\"?page_id=11065&amp;lang=en\">Corporate Governance<\/a><\/li><li id=\"menu-item-5923\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5923\"><a href=\"?page_id=10766&amp;lang=en\">About us<\/a><\/li><li id=\"menu-item-5971\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5971\"><a href=\"?page_id=10974&amp;lang=en\">Frequent Questions <\/a><\/li><li id=\"menu-item-6883\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6883\"><a href=\"?page_id=11074&amp;lang=en\">Complaints<\/a><\/li><li id=\"menu-item-6883\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6883\"><a href=\"https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2026\/02\/Contrato-de-Productos-y-Servicios-Bancarios-Persona-Natural.pdf\" target=\"_blank\" rel=\"noopener\">Terms and Conditions &#8211; Personal Banking<\/a> <a href=\"?page_id=11074&amp;lang=en\"><\/a><\/li><li id=\"menu-item-6883\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6883\"><a href=\"https:\/\/www.popularbank.com.pa\/wp-content\/uploads\/2026\/02\/Contrato-de-Productos-y-Servicios-Bancarios-Persona-Juridica.pdf\" target=\"_blank\" rel=\"noopener\">Terms and Conditions &#8211; Business Banking<\/a><a href=\"?page_id=11074&amp;lang=en\"><\/a><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2582d03 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2582d03\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e13f4f\" data-id=\"4e13f4f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7c6f95 elementor-widget elementor-widget-text-editor\" data-id=\"c7c6f95\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\">\u00a0 <a href=\"?page_id=11284&amp;lang=en\">Legal Advice and Terms of use<\/a>\u00a0 \u00a0|\u00a0 \u00a0<a href=\"?page_id=11290&amp;lang=en\">Cookies Policies<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e45fde6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e45fde6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5915465\" data-id=\"5915465\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd34df7 elementor-widget elementor-widget-heading\" data-id=\"dd34df7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">POPULAR BANK, LTD. PANAM\u00c1, REPUBLIC OF PANAM\u00c1. | SUBSIDIARY OF GRUPO POPULAR, S.A. \u200b<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>COMPLAINTS Complaints In case of disagreement with our response, you can submit your claim to the Superintendence of Banks of Panam\u00e1 through the Banking Customer Attention Service. &gt;Download credit card transaction complaint form. &gt;Download Credit Card complaint formalization form. &gt;Download comlaint form for other products and services. About us Swift [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"footnotes":""},"class_list":["post-11074","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=\/wp\/v2\/pages\/11074","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11074"}],"version-history":[{"count":47,"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=\/wp\/v2\/pages\/11074\/revisions"}],"predecessor-version":[{"id":19616,"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=\/wp\/v2\/pages\/11074\/revisions\/19616"}],"wp:attachment":[{"href":"https:\/\/www.popularbank.com.pa\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}